Step 1. Get a quote from us
Step 2. Carefully read Austin Energy's online application
Step 3. Approve quote and start the permit process. Click Here. You'll need an active permit number for the application.
Step 4. If approved, Austin Energy will electronically issue a Letter of Intent that lists the estimate rebate amount, and a copy of the Rebate and Program Participation Agreement
Step 5. Schedule the work to be done.
Step 6. Submit copies of the contractor's final receipts or invoices to Austin Energy along with a signed copy of the Rebate and Program Participation.
Step 7. Austin Energy will issue a rebate check within 2 to 4 weeks of submission of final paperwork.
For new electric vehicles, the on-board charger capacity is matched to the vehicle battery. This means that charger can only accept power at its' maximum capacity. For instance, the Tesla Model 3 with a standard battery can only accept a maximum of 32 amps, you wouldn't hurt anything by plugging it into a Tesla Wall Connector that's wired for 48 amps but the car won't charge any faster since the battery doesn't have the ability to accept more than 32 amps at a time.
If you're having trouble submitting this form, you can also email this information to us at firstname.lastname@example.org
NOTE: Tesla's will no longer be receiving the NEMA 14-50 with the car, only the standard household outlet adapter will be included. We can continue to install a NEMA 14-50 outlet for the car but an adapter will need to be purchased from Tesla which you can get here.
Car Charger Rebate Program through Austin Energy
We install many charging stations every week including Tesla's wall connector, the ChargePoint WiFi enabled charging station, and the ClipperCreek non-WiFi charging station. All systems require their own dedicated circuit and run on 240 volts. Amperages can vary. The Tesla station has dipswitches that allow you to adjust the amperage based on the car and the available power anywhere from 15 amps to 100 amps. The other charging stations typically are installed on a 50 amp circuit. To install a charging station, we’ll need to know what type of power you need and the distance from the breaker box to the location you want the charging station. Some models require a receptacle to plug the station into, while others are hardwired into the home's electrical system.
Tesla cars come with a second generation mobile connector. It's a cord that comes with the ability to plug right into an outlet and charge the car with available power. The mobile connector is 20' long and comes with an adapter for a standard 15 amp 120-volt outlet. Other adapters for different outlet configurations are available like the NEMA 14-50 that use to come with all Tesla models. With the adapter purchased from Tesla, we can still install a NEMA 14-50 outlet. Although we will hook the outlet up at 50 amps (40 continuous amps) the mobile connector cord can only send 40 amps (32 continuous amps) to the car.
If charging faster is desired, then a Tesla Wall Connector is the way to go. It can be hooked up at any amperage up to 100 amps. Most wall connectors are hooked up at 60 amps, which most homes can accommodate without requiring a main breaker panel and meter upgrade. A Model 3 with the long range battery would charge at 44 miles per hour of charging at 60 amps (48 continuous amps) versus the 30 miles per hour of charging it would charge at with a NEMA 14-50 outlet with the mobile connector.
It may be easiest to determine how far you drive each day, generally, and how long the car is parked each day to best tell which charging option is best for you.
Have a car charger question?
Check out Tesla's Charging Estimator to find out which charging option is best for you, Click Here.
Keep checking back to the Texas Laws and Incentives page for up to date information on grants, tax credits and other programs. Click Here
Find a charging station near you, Click Here.
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